Cancellation Policy

At EESHAEDU MULTIDIGITAL SERVICES PRIVATE LIMITED, we aim to provide a smooth and transparent service experience. This Cancellation Policy explains the terms under which you can cancel services or requests made through our platform.

1. Eligibility for Cancellation

You may request a cancellation under the following conditions:

• Service Not Activated – If the service you purchased has not yet been activated or processed.
• Incorrect Transaction – If you mistakenly initiated a service request with incorrect details.

2. Cancellation Process

To request a cancellation, you must contact our support team with valid details. Please provide:

• Your transaction or order ID.
• The registered mobile number or email.
• A clear reason for the cancellation request.

3. Non-Cancellable Scenarios

Cancellations will not be accepted in the following cases:

• If the service is already completed, processed, or activated.
• If incorrect details were provided by the user that resulted in service activation.
• If the request is raised beyond the allowed cancellation window.

4. Refunds for Cancelled Requests

If a cancellation is approved and payment has been made, refunds (if applicable) will be processed back to the original payment method within 7–10 working days. Refund eligibility depends on the nature and status of the service at the time of cancellation.

5. User Responsibilities

Users are responsible for verifying all details before confirming any request or service. The company is not liable for cancellations arising from user mistakes after a service is processed.

6. Changes to This Cancellation Policy

We may revise or update this policy periodically. Any changes will be communicated through our platform or official communication channels.

Cancellation Policy

At EESHAEDU MULTIDIGITAL SERVICES PRIVATE LIMITED, we aim to provide a smooth and transparent service experience. This Cancellation Policy explains the terms under which you can cancel services or requests made through our platform.

1. Eligibility for Cancellation

You may request a cancellation under the following conditions:

• Service Not Activated – If the service you purchased has not yet been activated or processed.
• Incorrect Transaction – If you mistakenly initiated a service request with incorrect details.

2. Cancellation Process

To request a cancellation, you must contact our support team with valid details. Please provide:

• Your transaction or order ID.
• The registered mobile number or email.
• A clear reason for the cancellation request.

3. Non-Cancellable Scenarios

Cancellations will not be accepted in the following cases:

• If the service is already completed, processed, or activated.
• If incorrect details were provided by the user that resulted in service activation.
• If the request is raised beyond the allowed cancellation window.

4. Refunds for Cancelled Requests

If a cancellation is approved and payment has been made, refunds (if applicable) will be processed back to the original payment method within 7–10 working days. Refund eligibility depends on the nature and status of the service at the time of cancellation.

5. User Responsibilities

Users are responsible for verifying all details before confirming any request or service. The company is not liable for cancellations arising from user mistakes after a service is processed.

6. Changes to This Cancellation Policy

We may revise or update this policy periodically. Any changes will be communicated through our platform or official communication channels.